Privacy Policy

Effective Date: [Insert Date]

Streamlined Health LLC (“Streamlined Health,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or receive our services.

1) Information We Collect

• Personal Information – Name, address, email, phone number, and emergency contact details.
• Health Information – Medical history, medications, providers, treatment plans, and related care information necessary to deliver services.
• Payment Information – Billing details and payment method (processed securely through our payment partners).
• Website/Data Analytics – IP address, device type, browser, and usage data to improve site performance and user experience.

2) How We Use Your Information

• To provide skilled nursing, care coordination, home health aide, and preventive care & wellness services.
• To schedule visits, coordinate with healthcare providers (with consent), and manage care plans.
• To process payments, billing, and administrative tasks.
• To operate, maintain, and improve our website and services.
• To comply with legal, regulatory, and accreditation requirements.

3) HIPAA & Confidentiality

We comply with HIPAA and applicable Minnesota privacy regulations. We will not disclose your protected health information (PHI) without authorization except as permitted or required by law, such as for treatment, payment, or healthcare operations.

4) Data Security

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure. While no system can be guaranteed 100% secure, we regularly review our safeguards to reduce risk.

5) Your Rights

• Request access to or a copy of your records.
• Request corrections to inaccurate or incomplete information.
• Request restrictions on use or disclosure of your information where legally allowed.
• Withdraw consent for certain uses/disclosures, except where required for care or by law.

6) Cookies & Website Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

7) Third-Party Services & Links

We may use trusted third-party services (e.g., payment processors, scheduling tools). Their privacy practices apply to their services. We are not responsible for the privacy policies of external websites linked from ours.

8) Children’s Privacy

Our services are intended for adults. We only collect information about minors with the consent of a parent or legal guardian and only as necessary to provide requested services.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will be updated when changes are made. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

10) Contact Us

This Privacy Policy is provided for general informational purposes and is not legal advice. Consider reviewing with your legal counsel to ensure compliance with all applicable laws and payer requirements.